Reference

Practice material and quick-reference pages for when you are mid-session and need an answer fast.

• FIELD PRACTICE

  Five experiences you already know well.

  Build your first five stories, and turn an objective into a story.

• MAKEOVER LAB

  Five weak stories and how they get rescued.

  Five weak stories and the field lesson in each.

• QUICK TOOLKIT

  The short forms, for when you are already working.

  Condensed one-page versions of the eight tools.

• FAST DECISIONS

  For when the class has already started.

  The five-minute story build and the 30-second story decision.

• BEFORE YOU TELL IT

  The last look before you walk into the room.

  The final pre-delivery checklist.

• ONE PAGE

  The five-part process, on a single page.

  The whole process on one page, and the closing note.